Posted by: John | September 10, 2007

Apple and the 700 Mhz auction – How to recover from a PR nightmare 101

So I get done my post on municipal WiFi, and I start thinking more about the breaking news that Apple may enter the spectrum auction for 700 Mhz, and I think: Here is PR mastery at work! Last week’s disastrous handling of the iPhone price cut (and the firestorm from all those passionate Apple fans) was something a firm like Apple had to respond to (well beyond the $100 store credit).

What better move than to leak work of Apple’s potential participation in the upcoming 700 Mhz auction? Think of all of the Day 2 stories:

“WiMax iPhone on the horizon?”

“Apple and Google in talks on joint spectrum bid”

“Apple and the open development model: Carrier 2.0?”

Next steps:

  1. Look like you are ramping up efforts around DC (the FCC, et al)
  2. Leave business cards on the floor at Google’s HQ, and pose for cameraphone photos in Mountainview (ducking into the car)
  3. Issue the standard non-committal responses to the press (but keep slipping in how you sold 1 million iPhones a month earlier than forecast, and how consumers have spoken that they want a next gen experience).

This is a wonderful story that can have legs for the rest of the week – run with it, baby! All it will do is make you look like an innovator and a disrupter – brand attributes anyone would kill for. Do I really think Apple wants to be a legitimate contender?  No way, but it’s stuff like this that makes our industry such a blast!


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