It is sad to see the coincidental announcements and raft of articles over the last month regarding the fate of city WiFi systems that were to be deployed in cities both big (San Francisco, Philadelphia) and small. The storied history of municipal WiFi systems goes back several years, and if there is one takeaway, it is this: this is a dead-end approach to our broadband issues in the US, and deserves a lot less public focus than it has garnered.
Let’s start with some background. The first (and most successful) WiFi-based systems in the US were the numerous WiFi networks built to serve rural and resort communities, who were struggling to find an alternative to either the poor man’s internet (dial-up), or the high priced satellite-based internet connections, who offered “midband” download links, complemented by a dial-up backhaul. Now, there was lots of hard work to bring these satellite solutions to market (we had one at GE Americom that we later sold to Gilat), but the customer premise equipment (CPE) costs were close to a thousand dollars, and the ongoing charges of $80-$120/month made it a really expensive solution to broadband-enable underserved markets. As such, it has remained a niche solution.
Stepping into this void were a number of local entrepreneurs using a combination of homebrewed and commercial gear to establish their own wireless networks, using the unlicensed spectrum that WiFi employs (2.4Ghz), and antenna technology that allowed long distance point-to-point communications. This is a critical design element to highlight: distance was achieved through focused signals, which was possible since the endpoints were well known (e.g., Farmer Smith’s antenna). It was an incredible grass roots success story, with 5,000+ WISPs (Wireless Internet Service Providers) created in a four year timeframe.
Entrepreneurs looked to see if the same leverage of the free 2.4GHz spectrum could be applied in more densely populated suburban and metropolitan locations. A number of companies sprang up. These included hardware companies like Tropos, Strix Systems, and BelAir Networks, as well as larger-scale WISPs like Clearwire Communications (started by Craig McCaw’s team).
Most of the solutions deployed used a technology called mesh networking, which allows for smart routing across a number of nodes to the best “backhaul” node (which was often connected to a high-speed terrestrial link to the WISP’s central node). This mesh technology was attractive on a number of levels. It allowed:
- Lower costs means for aggregating the traffic from different houses
- Simpler field installation
- Simpler topological design (remember, radio is a black art in some ways)
- Most importantly, ability to use “free” unlicensed spectrum for large portions of the network.
We looked at the technology closely at AOL. Could this allow us to offer cost-competitive broadband service to the US metropolitan markets? We installed test beds from two manufacturers to give us a first-hand view of the promise versus reality of the technology. We found that the performance of the connected homes was really not the right basis for a competitive broadband offering, both in terms of overall throughput (best classified as “midband”) as well as the day-to-day variance of throughput (no-one would want a connection where their performance varied 50+% from best to worst day).
So what are the real killers of municipal WiFi efforts in the US? There are 5 big factors that make these efforts a non-starter:
Rain, Snow, and Leaves
The unlicensed spectrum was a great catalyst for innovation (props to the FCC on that one), but it is innovation best applied to a select class of problems (in-premise communication and point-to-point non-urban communications). The 2.4Ghz spectrum is more prone to signal issues outdoors, where its biggest enemies are foliage, rain, and snow. This may be fine if you live in Vegas, but for all of the other big markets, it creates a service that isn’t competitive to cable or DSL (or even dial-up), from a quality of service perspective.
FYI, one reason the upcoming 700Mhz spectrum auction is so exciting is that because it is lower frequency spectrum, it is a great outdoor-friendly data solution. Best of luck to Google (and maybe Apple
) in the upcoming auction – I love to see non-traditional entrants!
Who owns the telephone and light poles?
In planning these efforts, you run into complexity upon complexity. One thing we ran into in pursuing one of these muni WiFi efforts was the issue (and pricetag) of getting access to streetlights and telephone poles to mount and power our mesh transceivers. This was just symptomatic of a larger issue. Everywhere we turned, someone had their hand out, making the costs creep up month after month, and increasing the logistical complexity of a fast rollout.
The cost and hassle of dealing with CPE costs and installation
The in-house equipment requirement included (at a minimum) a more sensitive antenna to be installed in the best location in a house/apartment to “talk” to the nearest mesh node, and, in addition, most vendor solutions also had their own higher-powered access points they required. Now you had the recouping of a material CPE expense to work into the overall economics, as well as the actual installation expense. It was also a real crapshoot in estimating how many actual truckrolls you would require per 100 houses in a large urban deployment, given the issue of getting the most out of the low power transmitters the FCC allowed in the 2.4 Ghz spectrum.
Incumbent pushback
In each major city, the incumbent phone company (ILEC) and cable company (MSO) are usually material local employers. In addition, each spend ungodly sums as part of their annual lobbying efforts. Any new entrant looking to establish an overlay network in their markets using “free” spectrum got these giants’ hackles up in a major way, and the back and forth negotiations with the involved city involved, at a minimum, lots of time, and sometimes, onerous terms and conditions imposed on the winning WISP.
Too little bandwidth, too late to matter
Ultimately, the use of these mesh WiFi solutions was the wrong tool for the job. A midband solution isn’t that compelling an offering, in our YouTube-obsessed world. Couple that with coverage and quality of service issues, and it just isn’t the right thing for cities to focus on as a tool to bridge the digital divide.
With unlimited data plans on 3G networks approaching the $20-30 range, and promotional DSL and cable data plans sub-$20, whatever cost advantage these networks envision just isn’t a reality.
Do we have a need to form a more competitive broadband strategy for the US? Yes, but it seems like there are much better paths (WiMax, etc.) for us to focus upon. It is time for the major cities to tone down the PR on these dead-end solutions, and work to come up with a new playbook that can bring broadband to the widest segment of their constituency at the right price.


And don’t forget stucco! The wire mesh behind stucco blocks wifi extremely efficiently. Just another reason to hate stucco I guess
By: jeremyliew on September 10, 2007
at 4:26 pm
LOL – I KNEW there was a reason I didn’t like stucco
By: John McKinley on September 10, 2007
at 4:53 pm
John,
I could not agree more. The munis need to focus their attention on viable, scalable solutions that actually stand a chance of getting implemented. Although your point about the falling prices of 3g networks and cheap Hi Speed, they may be a little too late.
Will
By: Will on September 11, 2007
at 7:36 am
[...] Former AOL exec John McKinley explains the five reasons that municipal Wi-Fi networks encountered pr… Reader Steve Harvey forwarded me a link to this short essay which cogently sets forth the technical and pricing problems with the wave of metro-scale networks that are not being built. He calls muni-Fi a “dead-end approach,” although McKinley seems to be referring more specifically to large-scale Wi-Fi as broadband, in-home replacement. [...]
By: The Five Reasons For Muni-Fi Failure on September 24, 2007
at 5:28 pm
John, I hope you don’t take this the wrong way but your article should read, “Why we will never see municipal WiFi {as a retail service} succeed in the US.”
The numerous articles you mention are tied to the same observation, “If EarthLink, AOL, AT&T, Sprint, and a slew of other ‘traditional service providers’ can’t make money at municipal WiFi, it must not work.”
The definition of “success” in your personal experience has been as a traditional service provider. “Success” in terms of municipal benefit is a relative term that could satisfy a variety of issues independent of the service provider’s financial health.
Muni WiFi is a complex proposition – I will agree with you there. There is not a single network that didn’t have some sort of deployment challenge. Why? It’s a complex solution to deploy. However, when properly architected these types of networks can be a valuable resource for the community.
The applications that will leverage municipal WiFi networks are just now emerging – gun shot sensors (forensic evidence and real-time alerts), infrastructure sensor networks (see Minneapolis bridge collapse), video surveillance to reduce crime (see Jordan Downs, CA), parking management systems (reduce meter management costs dramatically), traffic light management, street light power management, Meter Reading, and general access benefits, etc.
In these contexts municipal WiFi is not a “failure”. The challenge is going to be in getting these networks paid for, and there are several cities beginning to step up.
Respectfully,
Eric
By: Eric on September 25, 2007
at 12:29 am
Eric-
First, thank you for the thoughtful response! On your point, I would agree: There are many potential useful applications for wifi in cities. Perhaps the right statement is: No wifi-based metropolitan consumer internet access service will succeed, other than as patchy hotspot solutions. Telematics, meter reading, etc. are lower bandwidth, fixed location services that might indeed be a fit.
By: John McKinley on September 25, 2007
at 6:42 am
What kind of throughput can be expected with the 700Mhz band?
Aren’t there inherent trade offs as you slide along the frequency spectrum re: penetration of buildings vs. throughput, etc.?
r.
By: Rob on September 25, 2007
at 7:50 am
Seems to me that you have found (belatedly) justification in the failure of the Earthlink/Tropos Business case model for your decision, at AOL, not to use Wireless Mesh networks. Where is AOL now in any Broadband services??
Main reasons for Failure of the model:
1. Technology: Unfortunately Earthlink model, adopted by many big cities, was a failure waiting to happen because they based there Business case on a technology that was not robust enough to handle the needs of even the most basic Mesh network. Because of that their business plan called for some 20-30 Nodes/Sq. Mile when in fact when deployed they ended up expanding this to 40-60 Nodes/Sq Mile, which killed most models.
There are technologies out their today that provide a true Carrier Grade level of service with 4-6 Radios.
2. Give away and Free- No one in the business world feels comfortable with Free anything, unless they do not have stockholders or VC who want a ROI.
3. These Mesh Networks are by definition an OUTDOOR Network that were initially spun by Service Providers to attract politicos who wanted Internet service for everyone. One can extend these nets indoors but will need a Bridge as mentioned in the article. A Service provider can deliver these indoor bridges for a $4.95/ month fee as part of their service.
4. Wireless Mesh Networks deployed properly can deliver more bandwidth/throughput then any existing or near term technology planned for the nest 3 years in a Urban environment with trees and buildings. These networks are the only viable/cost effective solution for Metro area Video Surveillance networks that will become standard for most Urban markets under HomeLand Security plans.
These network will be challenge as mentioned by outside influences like the Electric Companies and incumbents but with Muni support should be able to get past this.
COmpetitive Systems:
The only potential cost effective replacement for these Wireless Mesh networks will be a WiMAX based 700Mhz solution based on a solid OFDM UWB systems using 20Mhz+ of spectrum. However these networks, at least the Nationwide Licensed (C Block) will not come on line until late 2009 to mid 2010 if then in all areas-smal markets may be later.
I am concerned that the 2.5Ghz Mobile WiMAX systems being promoted worldwide will falter long term as they experience the same in home (structure) penetration issues and blockage by heavy foliage that impact all these higher frequencies.
The CellCo with the new LTE systems will have a long term solution (2010-2011+) that will provide competitive levels of bandwidth but unless they change their way of doing business (packaging)they will have difficulty competing with an all you can eat WiMAX/WiFi enabled network using off the shelf Intel, Broadcom and Atheros based radios build into most devices-Cameras, Laptops, Dual Mode Phones etc..
Watch how the Minneapolis Mesh (BelAir) and the Boston suburbs Mesh (Strix) networks based on Carrier Grade Nodes deliver a viable Last 1000-1500Ft Wireless Networks in any designated coverage area.
This is a Business and as soon as we get the Muni and Service Providers to pick the best Technology and focus on delivering a viable profitable business model we will all benefit from these true Broadband Outdoor Portable and Mobile Networks.
I envision the following Wireless distribution network:
a. Wireless Mesh (Maximizing Bandwidth) deployed in key market areas providing Access in a 1000-1500foot area-focusing on delivering VoiceIP, Video, robust Data and P2P type connections.
b. WiMAX based 700Mhz systems delivering Portable and Mobile Broadband links in the Wide Area network focusing mainly on extending (FMC handoff) the Mesh Networks (VoiceIP/Video and Data) services to cover the major market areas.
c. CellCo 3G and 4G Networks will provide a nationwide/County and STate wide Narrowband Data and enhanced voice solution where the above 2 networks do not reach. UMA and IMS type services will ultimately allow a handoff between all thes networks.
Seems to me that these analsyst should stop being so negative and focusing on what has failed in the Wireless markets and focus of providing readers with some value by projecting where the market is headed-that takes a little more courage-Read Craig Settles and Robert Cringely who offer direction.
Jim A.
By: Jim on September 25, 2007
at 8:42 am
Rob -
You are 100% correct on some of the tradeoffs, as you step down to lower frequencies. The challenge here is balancing throughput with ubuquitous coverage, as you craft a consumer offering. I think the most extreme example is the 76hz system we use to communicate with underwater subs globally – really amazing science to reach a sub through miles of earth and water, but at a tradeoff of incredibly low throughput.
By: John McKinley on September 25, 2007
at 12:21 pm
Jim-
Thanks for a great, passionate piece. FYI, my point of view is shaped in large part by our hands-on tests of the mesh offerings we installed in Dulles and on the “consumer in a box” endpoint test gear we installed on our own and some commercial WISP providers’ networks, which shaped my views on the real consumer experience. As to the statement of creating a viable business model, that’s the rub: No one has so far for large metropolitan implementations (e.g., the top 20 DMAs). I just don’t ever see someone getting all the stars aligned where they can compete as a third, fourth or fifth consumer data network play in a major market. If they could proce the case, funding would be pouring across their doorway.
I do think patchy hotspot solutions have some consumer convenience value, but in no way are they competive as a stand-alone mass market offering. As to the use of the technology in other applications (telematics, etc.), I do see a practical use case potentially.
If there are solutions that don’t require me to use proprietary CPE gear, can work in unlicensed spectrum, and work with 4-6 radios per square mile in a metro implementations that can offer a good consumer experience, I hope they emerge. They would be pretty disruptive.
By: John McKinley on September 25, 2007
at 12:40 pm
Jim –
These may be questions based more on ignorance then anything else –
While 4 to 6 radio’s per sq mile would be great from a truck roll/maintenance/CapEx point of view – won’t all the laptops and other consumer gear out there have trouble pumping out enough juice to be able to talk back to that access point?
I’m thinking standard WiFi because if the technology you’re thinking of requires a retrofit (PCMCIA card?) or upgrade then what’s the difference between that and the current need for a CPE bridge?
Also, as soon as you mention P2P – doesn’t that automatically up your device count per sq mile? I mean, if you don’t get coverage till a ton of devices are out there acting as repeaters then it’s kind of a false promise….isn’t it?
r.
By: Rob on September 25, 2007
at 2:17 pm
[...] Even developments in small cities, such as Springfield, Illinois, are being canceled. Cities turning off plans for Wi-Fi (USA Today) reasons that Municipal Wi-Fi plans are too expensive and too complicated, and John McKinley explains Why we will never see municipal WiFi succeed in the US. [...]
By: Zit Seng’s Superwall » Wireless@SG Doomed to Fail on October 20, 2007
at 9:31 am